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Backup Plus 3TB Mac unmounts when in use

I'm having a difficulty, that my backup plus 3TB Mac unmounts when in use. In easy words it drops its connection and halts functioning only when I attempt to copy huge data files from internal hard drive to my 3TB Mac. After I attach it, it functions perfectly but right after copying huge files I receive a text like “You should restart windows to get USB functioning again”. What I need to do to remove the problem. Despite the fact that my external drive is completely new, however I face the issue, so what will be the solution in your opinion? Any idea will be appreciated.

You can attempt to fix the condition by deleting the USB associated entries in Device Manager and after that follow this process.

  • Right click on My Computer and click on Properties.
  • Click Device Manager.
  • Try to expand the Universal Serial Bus Controller’s category.
  • Remove all records there.
  • Restart your PC.

Now check if the issue exists or not. However if it is about getting more assistance you can contact Disk Doctors specialists on this number: 1.800.347.5377.